Terms of Service

Effective August 26, 2026

These Terms of Service (“Terms”) are an agreement between you and Story Line SL, operating as Answerworthy (“Answerworthy”, “we”, “us”), the operator of the Answerworthy service at answerworthy.ai and app.answerworthy.ai (the “Service”). You accept them by creating an account, checking the acceptance box at signup, or purchasing a plan, and they apply together with our Privacy Policy. If you are accepting on behalf of a company, you represent that you have authority to bind it.

These Terms are written to be read plainly and are provided for transparency. They are not legal advice.

What the Service is

Answerworthy measures how visible websites and brands are to AI answer engines and search: readiness scans of publicly available websites, panels of prompts run against AI engines, analytics you choose to connect, and reports built from that data. The Service measures and reports; decisions about your website remain yours.

What we do not promise

AI engines are probabilistic systems we do not control. We do not guarantee that your brand will be cited, mentioned, recommended, or ranked by any AI engine or search engine, and we do not guarantee traffic, revenue, or business outcomes. Measurements are samples taken at stated sample sizes and labeled by how they were established; they are a rigorous proxy, not a promise about what any individual user of an AI product sees. Reports and recommendations are generated in part by AI models and can contain errors; verify material claims before acting on them.

Your account

You need accurate information and a secure sign-in method to use an account, and you are responsible for activity under it. You must be at least 16 years old; the Service is a business tool and is not directed at children.

The free scan

The free readiness scan may be run on publicly available websites without an account. You may only scan sites you own, operate, or are authorized to evaluate, or that are publicly accessible, and you may not use scans to harm, overload, or gain unauthorized access to any site. A free scan of a website does not make that site’s brand our customer, and we make no claim that it is.

Plans, billing, and renewal

Payments are processed by Polar, our merchant of record; your card details go to Polar, never to us. Prices, billing cadence, and what each plan includes are stated on the pricing page and at checkout.

• The baseline audit is a one-time purchase. It starts a 14-day Pro trial that requires no card and does not convert into a paid subscription automatically. When the trial ends, paid features stop unless you subscribe.
• Subscriptions (monthly or annual) renew automatically at the price shown at checkout until you cancel. The renewal price and cadence are shown before you pay, and renewal reminders required by law will be sent to your billing email.
• Cancelling: you can cancel from inside the app (billing settings) at any time, in the same medium you signed up in. Cancelling stops the next renewal; the current period runs to its end.
• Refunds: if you are within 14 days of your first subscription charge, email us and we will refund it. A baseline audit is refundable until its report has been produced.

Your content and data

You keep ownership of the information you give us: brand details, settings, and any accounts you connect. You grant us the license needed to run the Service on it: to store it, process it, send measurement prompts about your brand to AI providers, and produce your reports. Connected Google data is handled under the Privacy Policy, including its Google API Services Limited Use disclosure. Measurement data we generate about public websites and public AI answers is ours, as described in the Privacy Policy.

Acceptable use

You may not: resell or white-label the Service except under a plan that permits it; probe, overload, or disrupt the Service; scrape or bulk-export it beyond its intended use; use it to violate law or third-party rights; misrepresent scan results as an endorsement by us; or use another brand’s confidential information you are not authorized to use.

Intellectual property

The Service, its software, its check catalog, and its content belong to us or our licensors. These Terms give you a right to use the Service, not ownership of it. Reports generated for your account are yours to use for your business, including sharing them with your clients.

Third-party services

The Service depends on third parties named in the Privacy Policy: hosting, payments, email delivery, analytics, and the AI providers we query. We do not control their availability, and your direct relationships with them (for example, your Google account) are governed by their terms.

Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that measurements reflect what any specific person sees in any AI product.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability under these Terms is capped at the amount you paid us in the twelve months before the claim, or $100 if you have paid nothing. Nothing in these Terms limits liability that cannot be limited by law.

Indemnity

You will defend and indemnify us against third-party claims arising from your content, from your use of the Service in violation of these Terms, or from your violation of law.

Termination

You can stop using the Service and ask us to delete your account at any time. We may suspend or terminate accounts that violate these Terms or create risk for the Service, with notice where practicable. Sections that by their nature survive (intellectual property, disclaimers, liability limits, indemnity) survive termination.

Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be announced by email or in-app notice at least 14 days before they take effect, and the effective date above will change. Continued use after the effective date is acceptance; if you do not agree, cancel before it.

Governing law

These Terms are governed by the laws of Spain, without regard to conflict-of-laws rules, and the courts of Madrid, Spain have jurisdiction over disputes arising from them. If you are a consumer, this does not take away the protection of the mandatory laws of your country of residence, including any right you have to bring a claim in your local courts.

Disputes and contact

If something goes wrong, email us first: most problems are fixable without lawyers. Questions about these Terms: hello@answerworthy.ai.